RETURNS, REFUNDS & EXCHANGE POLICY
HOW TO RETURN AN ITEM:
Your item must be in its original, unused condition to be returned, unless there is a manufacturer defect.
You must return the item within 30-days of its purchase.
1. Please email: firstname.lastname@example.org with full details of the return including the items serial number and any Images (If Warranty)
2. Mail your item for retun to:
OCEANSOURCE Returns Department
Kellys Farm Bell Lane Birdham PO207HY
Include in your package a signed letter stating the reason for your return
4. Please include the original receipt.
Some items cannot be returned once they have been opened.
Merchandise that has been worn, used, or altered will not be accepted for return nor exchange.
All items are subject to a 10% restocking fee; which will be deducted from your refund.
We do not refund the original shipping and handling that you paid on the order.
If your clothing item is unused, and in the 'like-new' condition, you may exchange your clothing item for a different size or colour.
You will not be subject to a restocking fee; however you will have to pay the return shipping costs.