RETURNS, REFUNDS & EXCHANGE POLICY
HOW TO RETURN AN ITEM:
Your item must be in its original, unused condition to be returned, unless there is a manufacturer defect.
You must return the item within 30-days of its purchase.
1. Please email: sales@oceansource.net with full details of the return including the items serial number and any Images (If Warranty)
2. Mail your item for retun to:
OCEANSOURCE Returns Department
Kellys Farm Bell Lane Birdham PO207HY
Include in your package a signed letter stating the reason for your return
4. Please include the original receipt.
RETURN EXCEPTIONS:
Some items cannot be returned once they have been opened.
Merchandise that has been worn, used, or altered will not be accepted for return nor exchange.
RESTOCKING FEE:
All items are subject to a 10% restocking fee; which will be deducted from your refund.
We do not refund the original shipping and handling that you paid on the order.
EXCHANGES:
If your clothing item is unused, and in the 'like-new' condition, you may exchange your clothing item for a different size or colour.
You will not be subject to a restocking fee; however you will have to pay the return shipping costs.